Fulfillment Center Italy
5 Centers, Milan to Rome,
Cash on Delivery Built In.

Our Italian warehouse locations: Cassano Magnago, Cusago, Milan, Povegliano Veronese and Rome.

A presence around both Milan and Rome matters operationally. Northern Italy is where inbound freight lands most efficiently and where the fastest domestic lanes start, but central and southern Italy are where delivery times traditionally stretch. Sites near Rome close that gap and give you realistic next-day or two-day coverage across a larger share of the country, rather than promising uniform speed from the north alone.

All 5 run on the same order management system (OMS), so you manage one stock position, one integration and one dashboard, whichever site ships an order, and capacity can flex between them at peak.

Onboarding starts with the integration. Our order management system connects with Shopify, Magento 2, WooCommerce and PrestaShop, with the major marketplaces and with ERP systems, so orders, stock levels and tracking sync automatically.

From that point on, we receive, store, pick, pack and ship your orders. You follow stock, orders and shipments in real time in one dashboard.

As a 4PL, Salesupply orchestrates the chain for you: warehousing, carriers and reporting, coordinated by one account manager. We handle both B2C and B2B order flows.

With centers around both Milan and Rome, orders reach a larger share of Italy at domestic speed than a purely northern operation can manage. Northern and central Italy, including the Milan metro, the Po Valley, Rome and the surrounding Lazio region, get next-day delivery as standard. The deep south and the islands of Sicily and Sardinia typically take two to three days, a real feature of Italian geography we plan for rather than gloss over.

We ship with the local delivery heroes Italian shoppers know and trust, selected per shipment on speed, cost and destination, with pickup-point options alongside home delivery.

Cash on Delivery is now a small share of Italian online payments, but for brands whose customers want it, it can still win orders. Unmanaged, though, COD is expensive: if the customer is not home or has no cash ready, the delivery fails, the parcel comes back, and you carry the return shipping and the tied-up stock.

We offer COD as a payment method and actively manage it. The day before delivery, our team reminds the customer by phone or message that their order is arriving and to have the cash ready, which sharply reduces refused and failed deliveries.

One beauty brand increased its Italian conversion rate by 25 percent after adding managed Cash on Delivery.

Amazon is the dominant marketplace in Italy, so for most brands it is the first channel to get right in marketplace fulfillment. We provide FbM for Amazon Prime, so you meet Prime delivery expectations while keeping control of handling, packaging and your stock position, fulfilled from Italian stock alongside your own webshop orders from one pool.

We run fulfillment across the categories that drive Italian ecommerce, each with its own handling requirements: fashion and apparel, a defining Italian category, health and beauty, consumer electronics, and home and living (non-bulky).

With our Returns service, your Italian customers send returns to our own returns hub in Italy, and every returned parcel is registered within 48 hours of receipt (working days), so stock does not sit in transit. Returns is a separate service: add it to fulfillment or use it on its own.

Native Italian-speaking agents can handle your Italian customer service, and the same local team runs the Cash on Delivery reminders. Customer service is a separate service you can add when it helps.