Fulfillment USA
20 Centers,
Coast to Coast.

Several of these cities host more than one site. A distributed network does more than cut transit time: we place and split your inventory across the centers that match your demand, flex capacity across locations at peak, and keep every center on one order management system (OMS). You run a national American operation from one stock view, one integration and one dashboard, instead of stitching together regional warehouses yourself.

The network includes specialized capability where it matters: extra-large product handling in Miami, and both B2C and B2B flows from the same footprint.

Onboarding starts with the integration. Our order management system connects with Shopify, Magento 2, WooCommerce and PrestaShop, with the major marketplaces and with ERP systems, so orders, stock levels and tracking sync automatically.

From that point on, we receive, store, pick, pack and ship your orders from our US warehouses. Orders received before the daily cut-off leave the same working day, and you follow stock, orders and shipments in real time in one dashboard.

As a 4PL, Salesupply orchestrates the chain for you: warehousing, carriers, returns and reporting, coordinated by one point of contact. We handle both B2C and B2B order flows from the same stock.

Most US fulfillment providers stop at the US border. Salesupply is built the other way round: we run ecommerce fulfillment across Europe and the US on one platform, so a brand entering the American market, or a US brand expanding into Europe, works with a single partner rather than standing up a separate operation on each side of the Atlantic.

For an international brand entering the US, your American fulfillment sits on the same OMS, the same reporting and the same point of contact as the rest of your operation. For a US brand going the other way, European fulfillment, returns and native-language customer service are handled by the partner you already work with, so cross-border ecommerce does not mean two or more vendors who each blame the other when something crosses the border.

A dedicated contact and a control tower on both sides of the Atlantic

That single-partner model comes with a dedicated contact who knows your account, backed by a control tower in both the US and Europe. When European offices close, a US team is still awake and accountable on the same OMS, so a carrier exception, stockout risk or marketplace flag gets handled tonight rather than tomorrow, whichever side of the Atlantic it happens on.

With stock distributed across the network, orders reach most of the US population within one to two days by ground. We ship with the carriers your customers expect, selected per shipment on speed, cost and destination.

Distributed inventory is what makes fast ground delivery affordable. Instead of shipping every order express from one warehouse, orders leave the center closest to the customer, cutting both shipping zones and cost.

US marketplaces reward, and increasingly demand, fast local fulfillment. To compete for the Amazon Buy Box, qualify for Prime delivery badges and meet the on-time and defect thresholds Walmart and TikTok Shop enforce, you need stock inside the US shipping to their standards. A distant operation gets throttled, suppressed or suspended.

We fulfill your US marketplace orders to those standards from local stock. For Amazon, we provide FbM for Amazon Prime, so you keep control of handling, packaging and stock while meeting Prime expectations. Our marketplace fulfillment covers Amazon, Walmart Marketplace and TikTok Shop, plus your own webshop, from one US stock pool.

For any brand selling into the US, local returns are not optional. US shoppers expect a domestic return address, and a return that has to travel back across a border is slow and expensive. Roughly a fifth of US online purchases come back (19.3% of online sales in 2025), so returns are not an edge case: they are a cost you either control or bleed on.

With our Returns service, a returned parcel never leaves the country:

• Your customers send returns to our own US returns hub in Miami, a domestic address that matches what they expect from any American retailer.
• Every return is registered within 48 hours of receipt (working days), so you can process the refund and see what came back, including item condition if agreed.
• Returns are consolidated and sent back to your stock in bulk, instead of one by one.
• Condition checks and local destruction, recycling or donation are available where needed.

Local returns also protect your marketplace standing: Amazon and Walmart track how sellers handle returns, and slow cross-border returns are exactly what triggers claims and defect flags. And for a brand entering the US from Europe, running American returns back to a European hub is not an option. A local US returns operation, on the same platform as the rest of your business, is what makes market entry work in practice.

Customer service

Customer service is a separate service you can add: English-language support from our US team, connected to the same control tower that covers your operation after European hours.