Fulfillment Center Germany
8 Centers,
Next-Day Nationwide.

Our German warehouse locations: Bergheim, Bremen, Dorsten, Halle (Saale), Herzberg am Harz, Kassel, Osterode am Harz and Ottendorf-Okrilla.

All 8 run on the same order management system (OMS), so you hold a single German stock position, one integration and one dashboard, whichever center ships an order, and capacity can flex between them at peak.

What single-warehouse German providers cannot offer is what sits just across the border. Our Dutch fulfillment centers close to the German border and our Polish network fulfill into Germany quickly and at lower cost. So you choose the balance that fits your economics: domestic German fulfillment where returns handling and marketplace rules require it, border fulfillment where unit cost leads, all from one stock position in one OMS.

The practical result for an operations team: capacity that flexes across sites at peak, a fallback when one location is under pressure, and a single integration instead of a separate setup per country.

Onboarding starts with the integration. Our order management system connects with Shopify, Magento 2, WooCommerce and PrestaShop, with the major German marketplaces and with ERP systems, so orders, stock and tracking sync automatically.

From there we receive, store, pick, pack and ship your orders Monday to Friday. Orders received before 22:00 on a working day ship the same day; weekend orders received before midnight on Sunday ship on Monday. You follow stock, orders and shipments in real time in one dashboard.

Billing is per activity, not a bundled package: you pay for receiving, storage, pick and pack, shipping and returns based on actual usage, with no hidden peak-storage or fuel surcharges.

As a 4PL, Salesupply orchestrates the chain for you: warehousing, carriers and reporting, coordinated by one account manager.

Germany's biggest marketplaces share a requirement that catches out foreign sellers: they expect you to ship from a German or EU warehouse and support customers in German. Otto Market expects dispatch from a German or EU warehouse, a German return address and German-language customer service. Kaufland, since ending its own fulfillment service in February 2025, runs on merchant fulfillment with the same German-market expectations. MediaMarkt offers no fulfillment service of its own, so sellers ship from an EU warehouse and provide German-language support themselves or through a provider. Amazon.de rewards local dispatch with Prime eligibility.

We meet the marketplace fulfillment side as standard. Your stock sits in Germany, and orders from Amazon, Otto, Kaufland, MediaMarkt and your own webshop ship from one pool. For Amazon, we provide FbM for Amazon Prime, so you keep control of handling and stock while meeting Prime delivery expectations. Native German-speaking customer service is available as a separate service.

Fashion is one of the largest ecommerce categories in Germany, and apparel fulfillment is one of the most demanding operations behind it: deep size and color matrices, seasonal peaks and structurally high return rates. Returns that come back domestically, rather than across a border, keep stock moving instead of sitting in transit.

Cosmetics and beauty fulfillment turns on careful handling: batch and expiry control, protection for fragile and leak-prone items, and the promotional bundling beauty brands run constantly. For health and beauty fulfillment, we record batch and expiry dates at inbound and pick first-expired-first-out.

Supplement and health brands need tight batch and expiry tracking and accurate picking where compliance matters. We support these assortments with the inventory control and traceability they require.

Subscription boxes compress a month of order volume into a single dispatch day. That is why subscription box fulfillment takes planned labor, batch picking and kitting capacity rather than a standard pick and pack line, so recurring shipments go out on schedule at peak.

Our German centers also handle consumer electronics assortments, aligned with electronics marketplaces such as MediaMarkt.

Most brands we serve in Germany are B2C first: individual orders from a webshop or marketplace, picked, packed and shipped to the consumer. Where those same brands also ship to retail or wholesale buyers, we handle that B2B flow from the same stock, so a wholesaler building or growing a direct-to-consumer channel does not need a second logistics setup to run both.

The two flows follow different rules: consumer parcels turn on carrier selection and speed, while wholesale orders carry their own labelling, packing and delivery-window requirements. Running both from one stock position keeps inventory accurate across channels and avoids the conflicts that come from managing them separately.

Germany adds compliance steps that stop foreign brands if they are missed. Packaging law (VerpackG) requires registration in the LUCID packaging register and participation in a dual system before you sell a single item. Extended Producer Responsibility rules apply to categories like electronics and batteries, and the EU's General Product Safety Regulation (GPSR) adds labelling requirements and the need for a responsible economic operator in the EU.

Import VAT works differently too. Germany has no postponed accounting for import VAT: it is paid at import, or deferred against a customs guarantee, while the Netherlands lets licensed importers settle it on their VAT return. Worth factoring in when you decide where your stock enters the EU and how you set up cross-border ecommerce from there.