Fulfillment Center France
A National Network,
One System.

Salesupply operates 10 ecommerce fulfillment centers across France: Chauray, Île-de-France, Leers, Lesquin, Lille, Lyon, Porte-de-Savoie, Pusignan, Salon-de-Provence and Templemars. Many providers serve the whole country from one site; a distributed French network means we place your stock where it ships fastest and cheapest for your order profile, and flex across sites when volumes spike.

Every center has its own operational profile, so we match your operation to the site that suits your products and customers rather than fitting you into a single warehouse. Our southern presence also gives you direct delivery lines into Switzerland and Italy, useful for brands serving those neighbouring markets from French stock.

All sites run on the same order management system (OMS), so you manage one stock position, one integration and one dashboard, whichever center ships an order.

Onboarding starts with the integration. Our order management system connects with Shopify, Magento 2, WooCommerce and PrestaShop, with the major French marketplaces and with ERP systems, so orders, stock levels and tracking sync automatically.

From then on, we receive, store, pick, pack and ship your orders. Orders received before the daily cut-off leave the same working day, and you follow stock, orders and shipments in real time in one dashboard.

As a 4PL, Salesupply orchestrates the chain for you: warehousing, carriers and reporting, coordinated by one account manager.

Orders from our French network travel as domestic parcels, so your customers get the delivery speed of a French shop rather than a cross-border shipment. Transit times are set by the carrier and service level you choose per market.

We ship with the local delivery heroes French shoppers know and trust, selected per shipment on speed, cost and destination. Out-of-home delivery is central in France: relay points (points relais) and parcel lockers are part of the standard mix, not an add-on, matching how French consumers like to receive parcels.

Paris and the Île-de-France region are the densest ecommerce market in France and the prime logistics hub for reaching French customers fast. Our French network includes a fulfillment center in Île-de-France. Fulfilling into Paris from within the region shortens the final leg, supports fast delivery and keeps carrier costs down on the highest-volume destination in the country.

We run fulfillment across the categories that drive French ecommerce, each with its own handling requirements: fashion and apparel, health, beauty and cosmetics, consumer electronics, and home and living (non-bulky).

French consumers expect easy returns and service in their own language. With our Returns service, your customers send returns to our own returns hub in France, and every returned parcel is registered within 48 hours of receipt (working days). Returns is a separate service: add it to fulfillment or use it on its own.

Native French-speaking agents can handle your French customer service. French-language service is also a requirement on marketplaces like Cdiscount and Fnac Darty, so it doubles as marketplace compliance. Customer service is a separate service you can add when it helps.