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Ecommerce Logistics

Ecommerce Logistics Solutions
for Online Brands
Across Europe and the US.

Ecommerce logistics is everything that happens to an online order after the customer clicks buy: storage, picking and packing, shipping, delivery and returns. Salesupply runs that chain for online brands from 82 fulfillment centers across Europe and the US, connected through one order management system and coordinated by one partner.

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Salesupply warehouse employee loading ecommerce parcels for carrier pickup
The Chain

What Ecommerce Logistics Covers

Four links in one chain. When one of them slips, your customer notices, whoever is responsible for it.

Storage

Warehousing and inventory

Stock sits in the fulfillment centers closest to your buyers. One live inventory view covers every location, so you know what is available where before you promise a delivery date.
Orders

Order fulfillment

Each order is picked, packed and handed to the carrier, with a daily cut-off per location. Consumer parcels and B2B orders draw on the same stock pool.
Delivery

Carriers and delivery

Parcels go out with carriers that buyers in each market recognise, such as DHL, PostNL, Colissimo, Royal Mail, Evri, USPS and FedEx, and other preferred local carriers.
Reverse

Returns handling

Buyers send returns to an address in their own country instead of shipping them back across a border.
Outsourcing

Why Brands Outsource Ecommerce Logistics

A brand that runs its own logistics carries the warehouse lease, the staff, the carrier contracts and the peak-season risk. That works for one market. It stops working at five, because every new country adds a warehouse decision, a carrier setup and a returns problem.

Outsourcing ecommerce logistics turns those fixed costs into a service that grows with your volumes. Pricing follows your actual orders and markets, with no fixed monthly floor. Capacity for peak season is already in place. And your team spends its time on product, marketing and sales instead of on pallet space and carrier claims.

Accountability

One Partner Accountable for the Whole Chain

Most logistics problems happen between suppliers, not inside them. The warehouse says the parcel left on time, the carrier says it was never ready, the returns provider never saw it. With a separate contract for every link, you end up investigating your own supply chain.

Salesupply takes the chain as a whole. As a 4PL, we coordinate storage, carriers and returns across our network, and your account manager owns the result across all of it. Your sales channels connect once to our order management system, which links every location and carrier behind it.

Delivery

Delivery Speed Across Europe and the US

Stock that sits near your buyers travels as a domestic parcel. Within one day, our network reaches 60% of Europe; within two days, 95% of European consumers. Deliveries across the mainland US take one to two days.

Adding a market follows the same pattern: your existing integration connects to another location in the network, so a new country does not mean a new supplier. Start with fulfillment across Europe or fulfillment in the USA and add markets as demand grows.

Returns

Returns: The Leg Most Brands Plan Last

Returns get planned last and cost the most when they go wrong. Our Returns service gives your buyers a local return address in 13 countries, including our own US returns hub in Miami. Every parcel is registered within 48 hours of receipt (working days), and returns can run alongside fulfillment or on their own.

Customer service in your buyers' languages is available as a separate service.

Integration

Connected to Your Sales Channels

Logistics only runs smoothly when orders, stock and tracking move without manual exports. Webshops on Shopify, WooCommerce, Magento 2 or PrestaShop, marketplaces such as Amazon, bol.com and Mirakl-based marketplaces, channel tools like ChannelEngine and Channable, and ERP systems such as Exact and NetSuite all connect to our order management system.

Clients

Brands Running Their Logistics With Salesupply

FAQ

Ecommerce Logistics FAQs

What is ecommerce logistics?▼
Ecommerce logistics is the physical side of selling online: storing stock, picking and packing orders, shipping them with carriers, delivering them to the customer and handling returns. It also includes the data that connects those steps, such as orders, stock levels and tracking.
What logistics services does an ecommerce business need?▼
At minimum: warehousing, order fulfillment, shipping and returns handling, connected to your webshop and marketplaces so orders and stock sync automatically. Brands selling in several countries also need local carriers and local return addresses in each market.
Why outsource ecommerce logistics?▼
Outsourcing replaces fixed costs such as warehouse space, staff and carrier contracts with a service that scales with your volumes. It gives you peak-season capacity and access to new markets without building them yourself.
What should I look for in an ecommerce logistics provider?▼
Locations close to your customers, integrations with your sales channels, local returns, clear reporting and one point of contact who is accountable across markets. If you sell internationally, check whether the provider can add a country without a new contract and a new integration.
Can one logistics partner cover both Europe and the US?▼
Yes. Salesupply runs ecommerce logistics from 82 fulfillment centers across Europe and the US, with one order management system and one account manager for every market you sell in.

Ready to Hand Over Your Ecommerce Logistics?

Share your order profile and markets, and we come back with rates that match them.

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