Improving international returns: increase revenue, lower cost
Ecommerce returns are a well-known challenge, but they become even more complex when selling internationally.
Author
Tim Hermens
Product Owner Returns, Salesupply
Tim Hermens has more than six years of experience in ecommerce fulfillment and returns. As Product Owner Returns, he develops Salesupply's international returns solution, which gives shoppers a local return address in the countries where they buy.
Articles by Tim (6)
11 tips to survive Christmas returns
Before Christmas, online retailers are struggling to ship the wave of orders on time. After Christmas the flood comes back.
The best practice in ecommerce returns is automating your returns
During the Salesupply Ecommerce Returns Week we took a deep dive into international ecommerce returns and its best practices.
Optimize the return experience and alleviate your customer service operation
Returns drive a large share of customer service contacts. Here is how to take pressure off your customer service team while giving customers a smoother return experience.
Why a Good Return Policy Matters in International Ecommerce
For many e-commerce sellers, the thought of returns, especially international ecommerce returns, is a true headache.
Best practices for online returns
Ecommerce keeps growing and retailers process more and more online transactions. That also brings potential problems with scale and returns.
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