Fulfillment United States

E-Commerce Fulfillment
in the United States

The USA is the world's largest e-commerce market — $1.1T+ in annual online sales and 330 million consumers expecting fast 2-day delivery. Our five regional hubs from coast to coast put your inventory where it needs to be.

Salesupply fulfillment warehouse operations in the USA — distribution across North America
US Network

Warehouse Locations in the USA

Five strategically placed hubs covering the continental USA with 2-day ground delivery to 98% of addresses.

New Jersey Hub

Northeast & NYC Metro Gateway

Coverage Serves New York, New Jersey, Connecticut, Pennsylvania, and Boston metro. Ideal for last-mile Northeast delivery. Proximity to Port Newark for international imports.
Pennsylvania Hub

Mid-Atlantic & Central Reach

Coverage Covers Pennsylvania, Ohio, Indiana, Kentucky, and northern Virginia. Strategic location for Midwest distribution and East Coast overflow.
Atlanta Hub

Southeast & Latin America Gateway

Coverage Serves Georgia, Florida, the Carolinas, and southeastern USA. Gateway for cross-border shipments to Latin America and the Caribbean. 2-day delivery to Miami.
Denver Hub

Mountain Region & West Coast

Coverage Covers Colorado, Utah, Arizona, New Mexico, and the western states. Serves Denver, Phoenix, and Salt Lake City metro areas. Competitive rates for west coast distribution.
Miami Hub

South Florida & Caribbean Gateway

Coverage Serves Miami, South Florida, and the Keys. Primary gateway for Caribbean and Latin American exports. Specialized handling for international shipments.
Carrier Network

USPS · UPS · FedEx · DHL eCommerce

Best-rate routing Automatic carrier selection based on destination, weight, speed, and cost. Ground, 2-Day Air, Next Day Air, and international options all available.
Compliance

US Market Requirements

State Sales Tax (Nexus)

After the 2018 Wayfair ruling, out-of-state sellers have sales tax nexus in all states. We handle state tax registration, calculation, and monthly/quarterly filing in all states with our operational presence.

FTC Consumer Protection

US Federal Trade Commission (FTC) rules require clear product descriptions, accurate shipping times, and straightforward return policies. Our terms comply with 16 CFR 435 (Mail or Telephone Order Merchandise Rule).

CPSC Product Safety

Consumer Product Safety Commission (CPSC) rules apply to many product categories — toys, electronics, furniture, textiles. We guide compliance with safety standards, lead testing, and proper labelling.

English-Language Support

Native English customer service agents handle enquiries — email, phone, and chat. US customer expectations are high on responsiveness. Our agents are trained in US market cultural norms and service standards.

USA Stats

United States by the Numbers

330M

Consumers

The USA has 330 million people. E-commerce represents 15% of total retail spend — and growing. Average online shopper spends $1,500–2,000 annually. Highest per-capita online spend in the world.

98%

2-Day Ground Coverage

From our five hubs, 98% of US addresses are reachable in 2 business days via ground service. Same-day dispatch from most locations. Competitive with Amazon logistics for most postcodes.

$1.1T

Annual E-Commerce Market

The USA is the world's largest e-commerce market. $1.1 trillion in annual online sales, growing 8–12% year-over-year. Opportunity for global brands to scale revenue 3–5x vs Europe.

FAQ

US Fulfillment Questions

Do I need to collect US sales tax? ▼
After the 2018 Wayfair Supreme Court ruling, yes. If you have a Salesupply hub in a state, you have economic nexus and must collect and remit sales tax. We handle registration and filing in all states where we operate. Rates vary by state and product category (0–10%).
How do you handle returns in the US? ▼
US consumers expect easy returns — most retailers offer 30–90 day return windows. We provide pre-paid return labels, process inbound returns within 24–48 hours, and handle inspection and restocking. FTC requires clear return policies — we ensure yours is compliant.
Can you ship to Canada from your US hubs? ▼
Yes. We can ship from our US hubs to Canada (and Mexico) using USPS International, FedEx, or UPS. Shipments require Canada customs declarations and duties. Cross-border rates are higher than domestic ground, but our Miami, Denver, and Northeastern hubs are well-positioned for Canadian orders.
What about Alaska, Hawaii, and territories? ▼
Alaska and Hawaii are reachable via FedEx or UPS (5–7 business days). Rates are significantly higher. US territories (Puerto Rico, USVI, Guam) are also available but incur international rates and import duties. We can set up territory-specific shipping rules in your platform configuration.

Ready to Scale in the USA?

Calculate your US fulfillment costs or talk to our network team about onboarding your first US hub.

Talk to Our Network Team →