Built for Global Brands. Scaling Across Europe & the US.
Fulfillment, customer service & returns across Europe and the US — one platform, one partner, one invoice. From first shipment to full-scale international operations, without building local teams.
Three Services. One Team. One Invoice.
Everything your e-commerce brand needs to scale across Europe — under one roof, in one platform.
Fulfillment Without Borders. Professionally Handled.
27 fulfillment centres across Europe + USA means your inventory is already close to your customers. Orders ship same-day or next-day from local hubs.
- Local hubs = faster delivery, lower shipping costs — customs and VAT handled
- Flexible inventory positioning — we advise based on your sales patterns
- Returns & refurbishment included — repair, clean, resell
AI-Powered Customer Service. Human When It Matters.
AI handles routine inquiries instantly. Human agents step in for complex cases, in 25+ languages across Europe. You get faster response times, lower costs, and higher CSAT.
- AI resolves 60-70% of tickets automatically, 24/7
- Native-speaking agents for complex and sensitive cases
- 25+ languages, managed 24/5 or 24/7
- Integrated with your CRM, real-time quality monitoring
Returns Handled. Refurbishment Solved. Margin Recovered.
A returned item isn't a loss — it's an opportunity. Our returns centres inspect, refurbish, and re-list products, turning 40–60% of returns back into sellable inventory.
- Professional grading — used, refurbished, or donation; not guesswork
- Resale-ready processing — clean, repair, re-package, list on secondary marketplaces
- Data & reporting — visibility into return patterns per product, per market, per season