Blog & Insights
European E-Commerce
Intelligence.
Operational insights, market data, and strategic thinking for brands selling across Europe. Written by the team that operates in 8 countries every day — not by content marketers who've never shipped an order.
Client Story
From Heritage to High Growth: How Onitsuka Tiger Scales European E-Commerce with Salesupply
At the 2025 Cross-Border Magazine Awards, Onitsuka Tiger was recognised for its rapid cross-border growth in Europe — a milestone made possible through their partnership with Salesupply.
January 2026 • 6 min read
Strategy
Selling in Europe: A Global Roadmap for E-Commerce Success
The EU represents one of the most lucrative e-commerce markets, with over 564 million online shoppers across 27 countries. Here's the roadmap for entering it right.
2025 • 8 min read
Customer Service
Salesupply #1 Partner for International Customer Service
As soon as the first emails, chats and calls from Germany, France or the US start coming in, customer service becomes the bottleneck. This is exactly where Salesupply makes the difference.
2025 • 6 min read
Returns
How to Reduce Returns Without Damaging the Customer Experience
With ecommerce margins under pressure, returns cost structure is critical. A good returns policy is a key conversion factor — but it shouldn't become your downfall. Here's how to balance it.
2024 • 7 min read
Customer Service
Peak Season Hangover: 3 Ecommerce Service Fixes to Do Now
The Black Friday spikes and Christmas rush are behind you. Your CS team is recovering. Now is the time to fix the three things that broke — before next peak season arrives.
2025 • 5 min read
Fulfillment
Peak Season Showed You the Cracks. Fix Your Fulfillment Before the Next One
You've survived peak season. The Black Friday madness is over, the Christmas rush has subsided. Now is the moment to fix your fulfillment operation before it happens again.
2025 • 6 min read
Strategy
The True Cost of Fragmented E-Commerce Operations in Europe
Three CS vendors, two 3PLs, four returns portals — this is the hidden operational overhead that's silently eroding your margins. We quantified it.
April 2026 • 7 min read
Market Expansion
How to Launch E-Commerce in Germany: The Complete 2026 Playbook
Germany is Europe's largest e-commerce market — €110B+ in annual sales. Here's exactly how to enter it without expensive mistakes, from logistics to language to legal requirements.
April 2026 • 9 min read
Fulfillment & Logistics
Warehouse strategy, carrier comparisons, cost optimisation, seasonal planning, and the logistics of selling in 8+ European markets simultaneously.
Customer Experience
Multilingual CS strategy, AI in customer service, marketplace CS requirements, CSAT benchmarks, and building a CS operation that scales across borders.
European Market Intelligence
Country-specific e-commerce data, regulatory changes (VAT, packaging, returns law), consumer behaviour trends, and marketplace dynamics per market.
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Returns & Sustainability
Circular commerce, return rate reduction strategies, refurbishment economics, EU sustainability regulations, and how returns can become a competitive advantage.
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New articles every two weeks. Operational insights, market data, and strategic thinking for European e-commerce brands. No fluff, no sales pitches — just useful content from operators.
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