Fulfilment UK

E-Commerce Fulfilment
in the United Kingdom

The UK is Europe's largest e-commerce market by spend — £120B+ in annual online sales and 67 million consumers with sky-high delivery expectations shaped by Amazon Prime. Post-Brexit, local fulfilment is no longer optional. Our London-area hub keeps you compliant and competitive.

Salesupply fulfilment warehouse operations in the UK — inventory management and order processing
UK Network

Warehouse Locations in the UK

London-area hub covering all of England, Scotland, Wales, and Northern Ireland with next-day delivery nationwide.

London-Area Hub

South East England — National Coverage

Coverage London-area hub covers all of the UK with next-day delivery. 90% of UK addresses reachable within 24h. Scotland and Northern Ireland within 48h for standard service.
Carrier Network

Royal Mail · DPD UK · Evri · Yodel

UK-optimised Royal Mail for cost-effective letterbox delivery, DPD for tracked premium, Evri (formerly Hermes) for high-volume parcels. Best-rate routing based on size, weight, and delivery promise.
Post-Brexit

Full Customs Compliance Managed

No border friction Since Brexit, shipping EU→UK requires customs declarations, UK VAT, and UKCA marking. With inventory in our UK hub, your customers receive domestic deliveries — no customs charges, no delays at the border.
Delivery Speed

Next-Day to 90% of UK Addresses

Performance Orders before 14:00 GMT ship same day. Next-day to England, Wales, and most of Scotland. Click & Collect integration with Collect+ (7,000+ pickup points) and Amazon Lockers.
Compliance

UK Market Requirements

UK VAT

Standard UK VAT rate of 20%, reduced rate of 5%, zero-rate for certain goods (children's clothing, books). We manage your UK VAT registration with HMRC, Making Tax Digital (MTD) compliance, and quarterly returns.

UKCA Marking & Product Safety

Post-Brexit, many products need UKCA marking instead of CE. We advise on UKCA requirements, labelling obligations, and product safety regulations specific to the UK market.

Consumer Rights Act (14-30 Days)

UK Consumer Rights Act provides a 14-day cancellation window and 30-day right to reject faulty goods. We handle returns processing, quality checks, and refunds in line with UK consumer protection law.

English-Language Support

Native English agents handle all customer enquiries — email, phone, and live chat. UK consumers expect immediate, high-quality responses. Our UK-based team delivers exactly that, integrated with your existing CS tools.

UK Stats

UK by the Numbers

67M

Consumers

The UK has 60 million online shoppers — the highest e-commerce penetration in Europe at 82%. Average online spend: £2,000+/year per capita. Third-largest e-commerce market globally.

0

Customs Surprises

With inventory in our UK hub, your British customers receive domestic deliveries. No customs charges, no import duties, no delays at the border. Post-Brexit friction eliminated entirely.

24h

Nationwide Delivery

Next-day delivery to 90% of UK addresses from our London-area hub. Same-day delivery available in Greater London. Weekend and evening delivery options through DPD and Royal Mail Special Delivery.

FAQ

UK Fulfilment Questions

Do I need a UK entity to store inventory in the UK? ▼
No. You need a UK VAT registration (which we can help you obtain) and a UK EORI number for customs. You don't need a UK company. We act as your fiscal representative and handle all customs documentation on your behalf.
How does post-Brexit customs work for EU brands? ▼
When you ship inventory from the EU to our UK hub, we handle the customs import declarations. Once your stock is in our UK warehouse, all orders to UK customers are domestic — no customs charges, no delays, no surprise fees for your customers. You import once in bulk; customers receive as domestic parcels.
What carriers do you use for UK deliveries? ▼
Royal Mail for cost-effective standard delivery, DPD for tracked premium, Evri (formerly Hermes) for high-volume parcels, and Yodel for large items. We route each parcel to the optimal carrier based on size, weight, and delivery promise. Next-day to 90% of UK addresses.
Can you handle UK returns as well? ▼
Yes. UK returns arrive at our London-area hub, get inspected and graded, and are either restocked or routed to secondary channels. UK consumers have a 14-day cancellation right plus a 30-day right to reject faulty goods — we handle both processes.

Ready to Sell in the UK?

Calculate your UK fulfilment costs or talk to our network team about setting up your post-Brexit hub.

Talk to Our Network Team →