What's included in the Salesupply platform setup?

Every plan includes platform onboarding, API integration setup, a dedicated account manager for the first 90 days, and access to our real-time operations dashboard. Setup is typically completed within 2–4 weeks.

Can I switch Salesupply plans after signing up?

Yes. You can upgrade or downgrade at any renewal period. We'll pro-rate any differences. Most clients start with one service (fulfillment or customer service) and add more as they scale.

Does Salesupply work with smaller e-commerce brands?

Our Growth plan starts at €3,500/month and is designed for brands processing 2,000–10,000 orders/month. We also offer free tools including a Fulfillment Cost Estimator and CS Outsourcing ROI Calculator to help smaller brands plan their growth.

Can I use Salesupply for fulfillment only, without customer service?

Yes. Fulfillment-only and CS-only arrangements are available from €1,200/month. Most clients start with a single service and expand to the full integrated platform as they grow across European markets.

In how many countries does Salesupply operate?

Salesupply operates in 14+ European countries with 27 fulfillment locations and native-language customer service teams. Our primary markets are the Netherlands, Germany, Poland, Italy, UK, France, Spain, and the United States.

How quickly can Salesupply launch operations in a new market?

Salesupply can typically launch customer service and fulfillment operations in a new European market within 2 weeks, leveraging our existing infrastructure of 27 locations and pre-hired native-language teams.

How does Salesupply handle data security and compliance?

Salesupply is ISO 9001 certified and fully GDPR compliant. All customer and order data is stored within the EU. We comply with local packaging regulations including VerpackG (Germany) and handle VAT and customs documentation for cross-border shipments. Enterprise clients receive a dedicated data processing agreement (DPA) and can request our compliance documentation during onboarding.

Shopify Integration

Shopify Fulfillment
in Europe

Connect your Shopify store to Salesupply's European fulfillment network. Orders flow in automatically, tracking flows back to your store in real time. One integration, all 8 countries.

Shopify integration dashboard with Salesupply European fulfillment network

How It Works

Shopify Integration Workflow

From install to go-live in 3-5 business days. Real-time order and inventory sync with your Shopify Admin.

Install App

Install the Salesupply app from Shopify App Store. Authorize API access and configure fulfillment locations for each European hub you use.

Connect Store

Map your Shopify inventory locations to our warehouse hubs. Configure order routing rules — fastest delivery, lowest cost, or specific hub preference per product.

Orders Auto-Sync

New orders appear in our system within minutes of payment confirmation. Fulfillment status, tracking numbers, and shipment photos push back to your Shopify Admin.

Pick, Pack, Ship

Our teams pick and pack at the nearest hub. Shipping labels generate automatically with your preferred carrier. Same-day processing for orders before 14:00 CET.

Tracking Updated

Tracking numbers push to Shopify immediately after dispatch. Customers see live tracking in their order timeline. Return labels auto-generate at fulfillment.

Returns Processed

Return labels include our address. When items arrive, we inspect, restock, or dispose. Refund status updates sync back to Shopify within SLA.

Features

Shopify Capabilities

Native integration with Shopify and Shopify Plus. Everything a global e-commerce brand needs.

Real-Time Inventory Sync

Inventory levels update in real time across all connected sales channels. When a product ships from our hub, stock counts adjust in your Shopify Admin within minutes. Prevents overselling.

Automatic Order Import

All orders from your Shopify store — web, POS, draft orders — sync to our system automatically. No manual entry. Order routing configurable by product, customer location, or inventory levels.

Tracking Number Push

Tracking numbers appear in Shopify fulfillment and customer order pages instantly. Carrier tracking links work directly. Customers never need to email asking "Where's my order?"

Multi-Store Support

Manage multiple Shopify stores — separate inventory pools per store or shared inventory across stores. Each store sees only its own orders and fulfillment status.

Shopify Plus Compatible

Designed for Shopify Plus enterprises. Supports multi-currency, multi-region stores and complex fulfillment routing. Handles high-volume, complex catalogs without hiccups.

Webhooks for Returns

Custom webhooks notify your system when returns are received, inspected, and refunded. Integrate with returns portals, RMA systems, or analytics platforms.

Services Included

What You Get with This Integration

Fulfillment Service

All 8 European Countries

Coverage Order automatically routes to the nearest hub for fastest, cheapest delivery. Pick, pack, ship from Netherlands, Germany, France, Italy, Spain, Poland, UK, or USA. Real-time inventory shared across all fulfillment locations.

Customer Service

Multilingual Support

Languages Native-language customer service integrated with your Shopify workflow. Email, phone, chat in each customer's language. Escalations route to your team with full context.

Returns Management

Automated Returns Workflow

Process Return labels generated at fulfillment. Returns inspected, restocked, or disposed per your instructions. Refunds processed within SLA and status syncs to Shopify.

FAQ

Shopify Integration Questions

How long does setup take? ▼

Typical setup is 3–5 business days. We install and configure the app, map your inventory locations, set up order routing rules, and run test orders through the full cycle. Most stores go live within a week of signing.

Does it work with Shopify Plus? ▼

Yes. The integration is fully compatible with Shopify Plus, including multi-store setups, multi-currency, and high-volume scenarios. We handle complex fulfillment routing and custom webhook requirements common to enterprise stores.

Can I keep my existing Shopify apps and integrations? ▼

Yes. The Salesupply app integrates with your existing Shopify stack. You can keep subscription apps, email marketing, loyalty programs, and other integrations running in parallel. The only change: fulfillment workflow moves to Salesupply.

Does it support multi-currency and different countries? ▼

Yes. Orders in any currency automatically convert and route to the appropriate hub. We support all 8 countries we operate in. Duty calculations for non-EU orders handled automatically by our system.

Ready to Connect Your Shopify Store?

Talk to our Shopify integration specialist. We'll confirm compatibility, timeline, and any custom requirements.

Schedule Integration Call →

Want to estimate costs first? Try the Fulfillment Cost Calculator →

Shopify Fulfillmentin Europe